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Delivery

We deliver Mondays to Sundays (apart from Public Holidays or otherwise stated) to most areas of the Hong Kong Island, Kowloon and New Territories except for:

CLOSED AREAS
禁區

CHEUNG CHAU
長洲

CROOKED ISLAND (KAT O)
吉澳

GRASS ISLAND
塔門

LANTAU ISLAND
大嶼山

LAMMA ISLAND
南丫島

LOK MA CHAU
落馬洲

LO WU
羅湖

MAI PO
米埔

MAN KAM TO
文錦渡

MUI WO
梅窩

PENG CHAU
坪洲

PO TOI
蒲台島

SHA TAU KOK
沙頭角禁區內

TA KWU LING
打鼓嶺

TAI O
大澳

TUNG LUNG CHAU
東龍洲

TUNG PING CHAU
東平洲

 

 

 

 

 

 

 

 

 

 

Delivery service is not available to restricted areas. 
 
Delivery Schedule 
After confirmation of payment, your order will arrive earliest two days from the time you order or during your preferred time slot at the designated address.
Our delivery company shall make every reasonable effort to deliver the order to the designated address by the indicated delivery date and time. Please understand that all deliveries are subject to potential delays including but not limited to delays resulting from adverse traffic conditions.
In the event that you fail to specify the delivery date and time, the order will be delivered in accordance with the delivery company’s schedule at the earliest date possible. 

Failure to Deliver 
Please ensure the delivery address is clear and there is someone available to receive the order at the designated delivery time. In the event that the addressee is found to be absent from the address specified by you and no other persons are present to take delivery of the Delivery Item, a delivery failure notice will be sent to you containing the following particulars: the attempted time and date of delivery.
We will charge an additional HK$50 delivery fee for re-delivery.
If we don’t hear back from you within 7 days after notification, the order will be disposed at our discretion and there will be no refunds.

Bad Weather Arrangements 


When Typhoon Signal No.8 or above is hoisted by the Hong Kong Observatory, delivery services will be suspended. If this should occur, we will contact you to re-arrange the delivery time. Delivery services may be delayed due to heavy rainstorm and bad weather.


送貨

我們的送貨服務為星期一到日(除了公眾假期或另有說明),覆蓋範圍包括香港島、九龍、新界大部分地區,但不包括這些地點:

CLOSED AREAS
禁區

CHEUNG CHAU
長洲

CROOKED ISLAND (KAT O)
吉澳

GRASS ISLAND
塔門

LANTAU ISLAND
大嶼山

LAMMA ISLAND
南丫島

LOK MA CHAU
落馬洲

LO WU
羅湖

MAI PO
米埔

MAN KAM TO
文錦渡

MUI WO
梅窩

PENG CHAU
坪洲

PO TOI
蒲台島

SHA TAU KOK
沙頭角禁區內

TA KWU LING
打鼓嶺

TAI O
大澳

TUNG LUNG CHAU
東龍洲

TUNG PING CHAU
東平洲

 

 

 

 

 

 

 

 

 

 

送貨服務不適用於任何管制區域。

送貨流程
當確認收到您的款項後, 我們將於兩天内或在您首選時段將貨品送到您指定的地址。
運輸公司將會盡一切合理努力於顧客指定最佳交貨日期及時段內送達貨品。但請理解,送運有可能會因惡劣交
情況等原因而遭受延誤。
如您未有指定最佳送貨日期及/或時段,貨品將根據運輸公司的標準時間盡早運送到您指定的地址。

未能運送情況
請確保送貨地址是清楚明確,並且於指定送貨時段內有人收貨。如您指定的地址上未有任何人收貨,且未有任何其他人到場提取運送物品,我們將向您發出交貨失敗報告,載列以下細節:試圖送貨時間及日期。
如若要重新送貨,我們將收取額外HK$50的送貨費用。
如您未能在我們發出交貨失敗通知後的7天內就採取恰當行動提供指示,我們即可用全權酌情決定處置貨
品,已之貨品恕不退款。

惡劣天氣安排 
如天文台發出8號或以上颱風信號或黑色暴雨警告生效時,送貨服務將會停止。我們將會聯絡您更改送貨日期。在暴雨或強風等惡劣天氣影響下,送貨服務有可能受到延誤。如有不便,敬請原諒。